Frequently Asked Questions
01.
When will my order ship?
Most orders are processed within 3-5 business days and arrive in 3–7 days via trusted shipping partners.
02.
Do you accept returns or exchanges?
Please note that all sales are final. If your item arrives damaged, email us within 48 hours of delivery with photos of the issue. We’ll review your request promptly and work with you to find the best resolution.
03.
Do you offer international shipping?
Currently, we only ship within the US. International shipping will be available soon — stay tuned!
04.
What if my item is lost or stolen?
Once shipped, your package is in the carrier's hands and we can't be responsible for loss or theft. We recommend shipping to a secure address.
05.
Where can I find size and care info?
Each product page includes a size chart and care guide. If you need help, please contact us for support..
06.
Can I change my order after it's placed?
Orders can't be changed once they're confirmed, so please double-check your cart before checking out.
01.
When will my order ship?
Most orders are processed within 3-5 business days and arrive in 3–7 days via trusted shipping partners.
02.
Do you accept returns or exchanges?
Please note that all sales are final. If your item arrives damaged, email us within 48 hours of delivery with photos of the issue. We’ll review your request promptly and work with you to find the best resolution.
03.
Do you offer international shipping?
Currently, we only ship within the US. International shipping will be available soon — stay tuned!
04.
What if my item is lost or stolen?
Once shipped, your package is in the carrier's hands and we can't be responsible for loss or theft. We recommend shipping to a secure address.
05.
Where can I find size and care info?
Each product page includes a size chart and care guide. If you need help, please contact us for support..
06.
Can I change my order after it's placed?
Orders can't be changed once they're confirmed, so please double-check your cart before checking out.
01.
When will my order ship?
Most orders are processed within 3-5 business days and arrive in 3–7 days via trusted shipping partners.
02.
Do you accept returns or exchanges?
Please note that all sales are final. If your item arrives damaged, email us within 48 hours of delivery with photos of the issue. We’ll review your request promptly and work with you to find the best resolution.
03.
Do you offer international shipping?
Currently, we only ship within the US. International shipping will be available soon — stay tuned!
04.
What if my item is lost or stolen?
Once shipped, your package is in the carrier's hands and we can't be responsible for loss or theft. We recommend shipping to a secure address.
05.
Where can I find size and care info?
Each product page includes a size chart and care guide. If you need help, please contact us for support..
06.
Can I change my order after it's placed?
Orders can't be changed once they're confirmed, so please double-check your cart before checking out.